REVIEW · ZURICH
From Zurich: Rhine Falls, Chocolate and cheese factory (KTZ373)
Book on Viator →Operated by Keytours (Switzerland) · Bookable on Viator
Rhine Falls hits like a thunderclap. This is a one-day combo that strings together Rhine Falls, Chocolarium, and an Appenzell cheese visit with a small group feel. You’ll start early-ish, then spend the afternoon on tastings and factory-style exhibits without having to plan trains and routes.
I love the option to add a boat cruise under the falls for a closer view. I also love that the afternoon is built around hands-on chocolate experiences and Appenzeller tastings, not just a quick look-and-go.
One real drawback to plan for: the schedule has a lot of moving time, and some parts are more self-guided than narrated, so you’ll get the most if you’re comfortable reading signage and using your own curiosity.
In This Review
- Key Highlights to Know Before You Go
- How the Day Flows From Zurich: Falls Morning, Chocolate and Cheese Afternoon
- Rhine Falls: Viewing Platforms and the Optional Under-Falls Boat Cruise
- Chocolarium (Maestrani) in Flawil: A Factory-Style Chocolate World With Tastings
- Appenzeller Schaukaserei: Cheese-Making Traditions, Aging Cellars, and Samples
- Appenzell Village Stop: Colorful Old Town, Cowbells, and Sunday Closures
- Price and Value: Does $154.17 Make Sense for This Combo?
- Logistics That Can Make or Break Your Day
- Who This Tour Fits Best (and Who Might Want a Different Plan)
- Should You Book This Rhine Falls, Chocolate, and Cheese Day Tour?
- FAQ
- FAQ
- How long is the tour from Zurich?
- What admissions are included?
- Is lunch included?
- Is the Rhine Falls boat cruise included?
- Where do I meet in Zurich?
- Will I be able to shop in Appenzell?
Key Highlights to Know Before You Go

- Boat cruise upgrade at Rhine Falls: you can go closer under the falls for an extra charge on the spot.
- Small group size: up to 27 travelers, which keeps logistics manageable for a full-day loop.
- Chocolarium is interactive: it’s designed like a playful chocolate world, with tastings included.
- Cheese visit focuses on tradition and aging: you’ll see museum-style explanations and sample cheese, not step into production.
- Appenzell is short on purpose: it’s great for photos and atmosphere, but shops can be closed on Sunday.
How the Day Flows From Zurich: Falls Morning, Chocolate and Cheese Afternoon

This tour is shaped like two half-days with serious driving in between. First comes Rhine Falls, then the chocolate-and-cheese circuit in northeastern Switzerland, then back to Zurich.
From Zurich to Rhine Falls takes about 45 minutes. You’ll have around 2.5 hours at the falls before returning toward Zurich. After that, it’s about 1 hour 20 minutes to the Chocolarium stop, then roughly 30 minutes to the cheese factory, and about 20 minutes on to Appenzell. The return back to Zurich is around 1 hour 15 minutes. Total time is listed as about 10 hours.
The big practical question for your day: are you happy spending your energy on three main experiences, not wandering freely all day? If yes, this format works well. If you want long meals and lots of extra time per stop, the schedule can feel tight.
Other Lindt chocolate tours we've reviewed in Zurich
Rhine Falls: Viewing Platforms and the Optional Under-Falls Boat Cruise
Rhine Falls is the obvious star. Even without fancy planning, it delivers. You’ll spend about 2.5 hours there, which is enough time to see the falls from the main viewpoints, let the mist hit your face, and still have time to return to your favorite angle.
What I’d highlight is the upgrade option: you can ask the driver on site to add the boat cruise that gets you much closer to the water’s roar. The tour explicitly notes you can upgrade for about 10 CHF. If you hate “maybe later” decisions, do this when you arrive—because the falls are one of those places where a closer view changes everything.
If you’re weighing whether the boat is worth it, here’s the simple rule: if the falls are your main priority, add the cruise. If you only want a quick scenic stop and prefer to stay dry, you can skip it and still enjoy the platforms.
Chocolarium (Maestrani) in Flawil: A Factory-Style Chocolate World With Tastings

After the morning water show, you switch gears to chocolate. You’ll drive about 1 hour 20 minutes to the Chocolarium – die Glücksfabrik von Munz und Minor in Flawil. Tickets are included, so you won’t be juggling admissions once you’re there.
This stop is built around interactive exhibits and guided-style storytelling, plus hands-on experiences and chocolate tastings. The key word here is tasting: you’re not just looking at chocolate. You’re sampling it, which is a very efficient way to learn what Swiss chocolate tastes like at different styles and moments in the process.
A couple of review takeaways sharpen this: some people loved the playful, kid-friendly vibe, while others found it a bit corny for adults. So if you’re the type who wants serious behind-the-scenes engineering details, you may want to set expectations that this is more experience park than strict classroom. If you like fun, it’s a good payoff.
Also, you can create your own chocolate here (mentioned in reviews), which is one of those souvenirs that feels less like a packaged impulse buy and more like something you actually did.
Appenzeller Schaukaserei: Cheese-Making Traditions, Aging Cellars, and Samples

Next is the Appenzeller Schaukäserei, the cheese factory experience in Appenzell’s region. The drive is short—about 30 minutes from the chocolate stop—so the day doesn’t totally stall between highlights.
What you should know upfront: this isn’t a live “watch milk become cheese right now” show. The tour description and customer feedback both point to a more museum-and-process approach. You’ll learn about the centuries-old tradition, see the workflow through exhibits, and visit areas such as aging cellars. For practical and hygiene reasons, guests are not allowed inside production areas.
That matters for your expectations. If you came hoping to watch the cheese vats bubbling in real time, you might feel a letdown. But if you enjoy how a flavor gets built over time, the aging focus makes sense. You’ll also get samplings of cheese at different stages of maturity, so you can taste the difference instead of just reading about it.
One small piece of real-world advice: some signage or QR-code instructions may be a bit harder to follow when you’re moving as a group. Slow down at the tasting area. If there’s a tasting box or any step-based instructions, give yourself a moment to decode them instead of rushing.
Appenzell Village Stop: Colorful Old Town, Cowbells, and Sunday Closures

After the factories, you’ll visit Appenzell. This is the calm-down stop. You’ll have about 1 hour of free time, and the tour aims for atmosphere: cobblestone streets, colorful buildings, and the classic Appenzell feeling of being in an old Swiss town.
The practical heads-up is what happens on Sundays. The tour notes that shops are close on Sunday, though you can still take beautiful pictures. Reviews back that up with firsthand frustration: if your plan is shopping or a late snack run, Sunday can feel like a ghost-town moment. The point of the stop is sightseeing, not errands.
If you’re going on a Sunday, come with a photo plan:
- walk the old streets at a slow pace
- pick one or two viewpoints
- grab whatever food is open early enough to avoid waiting until the last minute
You may not have time for a full sit-down meal anyway, because the day has to keep moving.
Other cheese fondue experiences in Zurich
Price and Value: Does $154.17 Make Sense for This Combo?

At $154.17 per person, you’re paying for a full-day logistics pack: transport, multiple paid admissions, and a driver-guide. Tickets included cover:
- Rhine Falls entry
- Chocolarium entry
- Appenzeller cheese factory entry
You’re also getting time that’s budgeted realistically for three major stops plus Appenzell.
The value equation depends on what you want most:
- If you’re excited about seeing Rhine Falls and you’ll likely upgrade for the boat cruise, the price starts to look more like a bundle deal than a long-ride sightseeing day.
- If you care about tastings and factory-style experiences (chocolate samples and cheese maturity tastings), you’ll probably feel like your money is well used.
- If you only care about the falls and you don’t want the afternoon, then the chocolate-and-cheese portion can feel like “paying for extras.” One review even suggested skipping this part of the tour for that reason.
Also note what’s not included: lunch isn’t part of the package, and the boat cruise is an add-on you pay on the spot. When I look at value, I treat lunch as your flexible cost. Bring snacks or plan a purchase strategy so you’re not stuck choosing between hunger and timing.
Logistics That Can Make or Break Your Day

This is one of those tours where the day runs on meeting-point clarity and timing discipline.
The meeting point is listed as Ausstellungsstrasse 5, 8005 Zürich. Pickup details say to look for a white vehicle with written Swiss Tour and KeyTours. The driver doesn’t have an office, so you show your reservation directly.
Even though pickup is listed as offered, at least one customer reported the pickup experience didn’t match what they expected. So here’s the safest stance: treat the meeting point as your primary plan, and if pickup happens, great. If not, you’re already mentally ready.
Two more logistics tips:
- Wear shoes you can stand in. Rhine Falls viewpoints involve walking and repositioning.
- If you’re sensitive to losing minutes, don’t assume you’ll get unlimited buffer time. Some reviews mention the day running over or feeling rushed at certain points, especially when transitioning between stops.
The upside: group size is capped at 27, and the tour includes a driver-guide, so you’re not on your own in Switzerland trying to coordinate three stops by bus.
Who This Tour Fits Best (and Who Might Want a Different Plan)

This works best if you like:
- a structured day with three big tasting experiences
- a natural wonder stop that actually has time for viewpoints
- not having to plan transport between regions
It may frustrate you if you:
- want fully guided tours inside both chocolate and cheese production spaces (the factory experiences are more exhibit/tasting focused)
- plan to shop heavily in Appenzell on a Sunday
- dislike long drives for a tight schedule
Guide personality can matter a lot for day flow. Reviews specifically mention guides named Tony and Thanasis being funny and helpful. You can’t bank on a particular name, but it does suggest this operator can bring some strong energy.
Should You Book This Rhine Falls, Chocolate, and Cheese Day Tour?
If Rhine Falls is on your Switzerland must-do list, and you’re interested in sampling Swiss chocolate and Appenzeller cheese, this is a solid value-packed day. The inclusion of major admissions and the option to upgrade for the under-falls boat make it feel like more than a checklist tour.
My recommendation depends on one thing: how you feel about self-guided factory components and tight timing. If you’re the kind of person who enjoys tasting, reading interpretive signs, and moving with the day, you’ll likely have a memorable route.
If you mainly want deep narration at every stop, or you want a long, unhurried Appenzell wander, you might be happier with a more flexible itinerary.
FAQ
FAQ
How long is the tour from Zurich?
The tour is listed as approximately 10 hours total, with about 2.5 hours at Rhine Falls and shorter timed stops at Chocolarium, the cheese factory, and Appenzell.
What admissions are included?
Tickets included are for Rhine Falls, the Chocolarium chocolate factory, and the Appenzeller Schaukaserei cheese factory.
Is lunch included?
No, lunch is not included.
Is the Rhine Falls boat cruise included?
The boat cruise is not included. You can upgrade on the spot for the cruise (listed around 10.- CHF).
Where do I meet in Zurich?
The meeting point is Ausstellungsstrasse 5, 8005 Zürich. Pickup details say to look for a white vehicle marked Swiss Tour and KeyTours and show your reservation to the driver.
Will I be able to shop in Appenzell?
If you visit on a Sunday, shops in Appenzell are noted as closed, though you can still take pictures and enjoy the old-town scenery.

































